
28 Mar How To Fix PayPal Something Went Wrong (Easy Tutorial)
When using PayPal, users occasionally encounter the frustrating “Something went wrong” error. This issue can arise due to various factors, including browser settings, outdated information, or network problems. Fortunately, fixing this error is usually straightforward. This guide will walk through several proven solutions to resolve the problem quickly.
Table of Contents
Common Causes of the PayPal “Something Went Wrong” Error
Before diving into solutions, it’s helpful to understand why this issue occurs. Some of the most common reasons include:
- Browser Issues: Cached data, outdated browsers, or conflicting extensions can interfere with PayPal.
- Network Connectivity Problems: A weak internet connection or VPN interference may prevent proper PayPal operation.
- Incorrect Account Information: Inconsistent or outdated account details can trigger an error.
- Server-Side Problems: PayPal might be experiencing temporary issues on their end.
- Blocked Cookies or Scripts: Security settings that block PayPal scripts can prevent proper functionality.
How to Fix the PayPal “Something Went Wrong” Error
1. Refresh and Try Again
Sometimes, the issue is temporary and can be resolved by simply refreshing the page. If the error persists, try logging out and back in before attempting the action again.
2. Clear Browser Cache and Cookies
Corrupt or outdated browser data can interfere with PayPal. Clearing cache and cookies may resolve the issue. Follow these steps:
- Google Chrome: Go to Settings > Privacy & Security > Clear Browsing Data, select Cookies and other site data and Cached images and files, then click Clear Data.
- Mozilla Firefox: Open Options > Privacy & Security > Cookies and Site Data, then click Clear Data.
- Microsoft Edge: Navigate to Settings > Privacy, search, and services > Clear browsing data and clear cache.

3. Disable Browser Extensions
Ad blockers or privacy extensions sometimes interfere with PayPal. To check if an extension is causing the problem:
- Disable all browser extensions.
- Restart the browser and try PayPal again.
- If PayPal works, enable extensions one by one to identify the problematic extension.
4. Update the Web Browser
Using an outdated browser can lead to compatibility issues. Ensure the browser is updated to the latest version:
- Google Chrome: Go to Settings > About Chrome and update if available.
- Mozilla Firefox: Open Settings > General and check for updates.
- Microsoft Edge: Navigate to Settings > About Microsoft Edge and update if needed.
5. Check PayPal Server Status
Sometimes, the issue is on PayPal’s end. You can check PayPal’s server status on websites like:
If server issues are reported, the best course of action is to wait until PayPal resolves them.

6. Try a Different Device or Browser
If troubleshooting doesn’t work, try accessing PayPal on a different browser or device. This can help determine if the issue is related to a specific setup.
7. Disable VPN or Proxy
Using a VPN or proxy network may sometimes trigger PayPal security checks, causing the error. Try disabling these services and reconnecting.
8. Contact PayPal Support
If none of the above solutions work, reaching out to PayPal’s customer support is the best option. Visit the PayPal Help Center to get assistance.
Frequently Asked Questions
Why am I getting a “Something went wrong” error on PayPal?
This error can be caused by browser issues, network problems, incorrect account details, or PayPal’s own internal issues.
How do I fix PayPal errors on mobile?
Ensure the app is updated, clear the app cache (for Android users), restart the device, or try accessing PayPal through a web browser.
Does using a VPN cause PayPal issues?
Yes, PayPal may block access if it detects a VPN or proxy, as they can be associated with fraudulent activities.
Can PayPal server issues cause this error?
Yes, if PayPal servers are down or experiencing issues, users may see the error. Checking PayPal’s status page can confirm this.
Is clearing my browser cache safe?
Yes, clearing cache and cookies removes temporary files, improving browser performance and potentially fixing PayPal issues.
By following these steps, users can usually resolve the “Something Went Wrong” error on PayPal and continue transactions without trouble.
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